Privacy policy

Last updated 30 October 2026 · Applies to jandiswindoor.com and enquiries sent to our team

This policy explains what personal information Jandisi collects when you visit this website, request a quotation or work with us on a project, and what we do with it. We keep it short and specific because we only collect what a project enquiry actually needs.

1. Who we are

We are the controller of the personal data described below. Our team handles enquiries in English and replies from the address above.

2. What we collect

• Enquiry details — name, company, email address, phone or WhatsApp number, destination country or port, and anything you choose to write in the message field.
• Project information — drawings, opening schedules, dimensions, finishes, quantities and delivery dates you send so we can quote accurately.
• Technical data — IP address, browser type, device type, pages viewed and the site you arrived from, collected through analytics cookies.
• Correspondence — emails, WhatsApp messages and quotation documents exchanged with our team.

We do not ask for payment card details through this website, and we do not knowingly collect information from anyone under 18.

3. Why we use it and on what basis

• To answer your enquiry and prepare a quotation — necessary to take steps at your request before entering a contract (GDPR Art. 6(1)(b)).
• To produce drawings, samples and production documents once an order is placed — performance of a contract.
• To improve the website and understand which product pages are useful — our legitimate interest in running a working B2B site, or your consent where analytics cookies require it.
• To send occasional product updates — only where you have asked for them, and you can opt out at any time.
• To meet legal, tax and export documentation obligations — compliance with a legal obligation.

4. Cookies and analytics

This site uses a small number of cookies. Essential cookies keep the site working and remember your cookie choice. Analytics cookies (Google Analytics 4, delivered through Google Site Kit) help us see which pages and product categories are being read. They are only set after you accept them in the cookie banner, and you can reject them without losing access to any part of the site.

You can clear or block cookies in your browser settings at any time. Blocking analytics cookies does not affect quotations or downloads.

5. Who we share it with

• Hosting and email providers that run this website and our mailbox (Hostinger, Alibaba Enterprise Mail).
• Analytics provider (Google) where you have accepted analytics cookies.
• Freight forwarders and couriers — only the delivery details needed to ship an order you have placed.
• Professional advisers or authorities where we are legally required to disclose information.

We do not sell personal information, and we do not share your drawings or project documents with other customers.

6. International transfers

Our team and servers are based in China, so enquiry data is processed there. Where a customer is in the European Economic Area or the United Kingdom, transfers rely on appropriate safeguards such as standard contractual clauses, together with the confidentiality obligations in our quotation and supply terms.

7. How long we keep it

• Enquiries that do not lead to an order — up to 24 months, so we can pick up the thread if the project restarts.
• Quotations, drawings and order records — for the life of the supply relationship and the period required by Chinese tax and export law.
• Analytics data — as configured in Google Analytics, currently 14 months.

8. Your rights

Subject to applicable law, you can ask us to:

• confirm what personal data we hold about you and give you a copy;
• correct information that is wrong or incomplete;
• delete information we no longer need;
• restrict or object to certain processing, including direct marketing;
• receive your data in a portable format;
• withdraw consent for analytics cookies at any time.

Write to Inquiry@jandiswindoor.com and we will respond within 30 days. If you are in the EU or UK you also have the right to complain to your local data protection authority.

9. Security

The site runs over HTTPS. Access to enquiry mailboxes and project files is limited to the staff who prepare quotations and production documents, protected by two-factor authentication and access logging. If a breach ever affects your data, we will notify you and the relevant authority where the law requires it.

10. Changes to this policy

If we change how we handle personal data, we will update this page and change the date at the top. Material changes affecting existing enquiries will also be communicated by email.

11. Contact

Questions about this policy, or a request about your data: Inquiry@jandiswindoor.com. For project enquiries, the fastest route is the quotation form or WhatsApp.

This document describes our current practice for jandiswindoor.com. It is provided for transparency and does not replace the supply terms agreed for a specific order.